Frequently Asked Questions

Everything you ever wanted to know about the who, what, why, and how much of Pappadeaux.
Answers to many of the questions we hear the most are below. If you don't see what you're
looking for, click here to contact us and we'll get back to you with the answer.

Can I get the recipe for my favorite dish?

Answer:
We appreciate your interest in preparing our menu items at home. Our recipes are proprietary and as such are not published. You can always place a To-Go order from Pappadeaux and enjoy it at home.

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What if I have special dietary needs like an allergy to certain foods or ingredients?

Answer:
We work hard to offer our Guests outstanding service and accommodating dietary requirements is part of that service. Please share your dietary restrictions or special requests with your server, and they will help you determine which items are appropriate for you to order. We will do our best to accommodate you. We now offer a Gluten Free menu. Ask your server on your next visit.

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Do you ever donate to local charities or events?

Answer:
At Pappadeaux, we support causes that focus on ending hunger, encouraging literacy and education, and championing community initiatives which benefit disadvantaged children. You can learn more about how Pappas supports the communities we serve as well as where to send your proposal by clicking here.

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Do you have nutritional information for your food?

Answer:
At this time, we do not publish nutritional information. However, we do strive to offer our Guests outstanding service, including accommodating dietary requirements. Please share your dietary restrictions or special requests with your server and they will help you determine which items are appropriate for you to order. We will do our best to accommodate you.

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I'm planning a party at my house. Can I get it catered by Pappadeaux?

Answer:
We offer full-service catering for Pappadeaux & Pappasito's in the following markets in the state of Texas:

Austin
Dallas/Fort Worth
Houston
San Antonio

In Houston, we offer delivery service for many of our concepts through Pappas Delivery between 8am and 5pm, Monday through Friday. For more information, including menus and pricing, visit Pappasdelivery.com.

We also have a great range of party packages you can order through our To-Go service that can feed any size party, from 4 to 400 people. To find out more, use our restaurant locator to find the closest Pappadeaux to you, and then click on the to-go menu.

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Who do I talk to about planning a private event at Pappadeaux?

Answer:
Visit the Private Dining section of our site and then contact the restaurant that you are interested in hosting your event. Many of our locations have expert private dining coordinators that can handle all the details for you!

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Do you ship food?

Answer:
No, we do not currently ship food. We only use the freshest ingredients; therefore, many of the Pappadeaux Seafood Kitchen menu items are not conducive to shipping.

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Do you offer franchise opportunities?

Answer:
All Pappadeaux Seafood Kitchen restaurants are owned and operated by Pappas Restaurants, Inc. We are a private, family organization owned by Harris and Chris Pappas. We do not offer franchising.

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How can I find out about specials and promotions from Pappadeaux?

Answer:
Join our E-Mail Club for periodic messages regarding news, promotions and special offers from Pappadeaux. And don't forget to find us on Facebook and Twitter!

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My Pappas gift card is not working. Has it expired?

Answer:
Pappas gift cards do not expire, but they do become inactive after 5 years of non-use. We are happy to send you a replacement card if yours has become inactive. In order to complete your request, please email the following information to: deactivated@pappas.com

First and last name
Mailing address (where you want the replacement card sent)
Telephone number (where we can reach you)
Gift card number(s) that have been deactivated

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Who do I contact regarding real estate inquires?

Answer:
Please direct all real estate inquiries to realestate@pappas.com.

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Who do I contact to suggest a location for a Pappas Restaurant?

Answer:
Click here to tell us your suggestion.

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How to Eat Oysters

Step 1: LOOSEN MEAT

With oyster fork, losen meat from the shell

Step 2: ADD FLAVOR

Add a dash of tabasco, lemon or cocktail sauce.

Step 3: TIP HEAD BACK

Raise shell to mouth, tip head and shell back until oyster slides off. Repeat until full.

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How to Eat Boild Crawfish

Step 1: PULL OFF THE TAIL

Grasp crawfish head in one hand, tail in the other. Twist and pull off the tail.

Step 2: PEEL OFF RINGS

Peel off first two rings of the shell from the tail.

Step 3: PINCH END OF TAIL

Pinch the end of the tail, pull meat out.

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How to Eat Whole Lobster

Step 1: SEPARATE TAIL

After breaking off the claws, Tightly grasp lobster, twist to separate tail from the back.

Step 2: BREAK'EM OFF

Break off small flippers at the end of the tail.

Step 3: PUSH IT OUT

Push the tail meat out intact through the other end.

Learn More in Our French Quarter Flavors